Privacy Policy
Last updated: November 12, 2026
This Privacy Policy explains how BellaBrava ("BellaBrava," "we," "us" or "our") collects, uses, shares and protects personal information when you visit bellabrava.com (the "Site"), make a reservation, place an order, buy a gift card, sign up for our newsletter, send us an inquiry or otherwise interact with us online. It applies to all of our locations: Bexley (Land O' Lakes), St. Petersburg and Tampa.
For details about cookies and similar technologies, please see our Cookie Policy.
Information we collect
Information you give us
- Reservations: your first and last name, phone number, email address, party size, date and time, and any notes or special requests you add.
- Private events and large parties: your name, contact details, event date, number of guests and the details of your event.
- Newsletter: your email address and any other details you choose to give us, such as your name.
- Feedback: your name, email address, rating and message.
- Job applications: your contact details, resume, work history, availability and anything else you include in your application.
- Accounts: if you create an account on the Site, your email address and password.
- Messages: anything you send us by email, phone, social media or through a form on the Site.
Online orders and gift cards
Online ordering and gift card purchases are handled by Toast, our ordering and payment provider, on Toast's own pages. Toast collects your payment card details directly, and we do not receive or store your full card number. We receive the order information we need to prepare your order, such as your name, contact details, the items you ordered and your pickup time. Toast's handling of your information is described in the Toast Privacy Statement.
Information collected automatically
When you visit the Site, we and our service providers automatically collect certain information, such as your IP address, browser and device type, operating system, the pages you view, the website that referred you, and the date and time of your visit. We may infer your approximate location (for example, your city or region) from your IP address. If you use the location finder, we use the address you enter to show you the nearest BellaBrava.
Some of this information is collected with cookies and similar technologies. Cookies that are needed for the Site to work are always on. Cookies for analytics, advertising and embedded third-party content only run if you turn them on. See our Cookie Policy for details.
Information from other sources
We may receive information about you from our service providers (for example, from Toast when you place an order) and from social media platforms such as Facebook and Instagram when you interact with our pages there, depending on your settings on those platforms.
How we use your information
- To take, confirm and manage your reservations, including sending confirmations, reminders and updates.
- To prepare and fulfill your orders and gift card purchases.
- To respond to your questions, feedback and private event or large party inquiries.
- To send you our newsletter, offers and event news if you have signed up. You can unsubscribe at any time.
- To review job applications and contact applicants.
- To operate, maintain and improve the Site and our service.
- To understand how visitors use the Site and to show and measure our ads, if you turn on marketing cookies.
- To protect the Site and our guests, including preventing spam, fraud and abuse (for example, with Google reCAPTCHA).
- To comply with the law, enforce our policies and protect our rights.
How we share your information
We do not sell your personal information for money. We share it only as described below.
- Service providers that help us run the Site and our restaurants and process information on our behalf, including:
- Sociavore: website platform and hosting, reservations and online forms
- Toast: online ordering, payments and gift cards
- Bloom Intelligence: newsletter and email marketing
- Google: maps and the location finder, spam protection (reCAPTCHA), web fonts and, if you turn on marketing cookies, analytics and advertising
- Cloudflare: content delivery and image hosting
- accessiBe: the accessibility tool on the Site
- Advertising and analytics partners, such as Google and Meta, only if you turn on marketing cookies. These partners may combine information about your visit with information they collect elsewhere and use it for their own purposes, as described in their own privacy policies.
- Legal and safety reasons, when we believe disclosure is required by law, a court order or a government request, or is needed to protect the rights, property or safety of our guests, our staff or others.
- Business transfers, if we are involved in a merger, sale of assets, financing or similar transaction.
- With your consent or at your direction.
Your choices
- Marketing emails: click "unsubscribe" in any marketing email we send. We may still send you messages about your reservations or orders.
- Text messages: if you receive text messages from us, reply STOP to opt out.
- Cookies: click "Cookie Settings" in the footer of any page to review or change your choices at any time. You can also block or delete cookies in your browser settings.
- Do Not Sell or Share My Personal Information: some U.S. state laws treat sharing information with advertising partners for targeted advertising as a "sale" or "sharing" of personal information. To opt out, click "Do Not Sell or Share My Personal Information" in the footer of any page. This turns off all optional cookies on the Site in one step.
- Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out and turn off optional cookies automatically. We do not respond to other "Do Not Track" signals because there is no common standard for them.
Your privacy rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- To know what personal information we collect about you and to get a copy of it.
- To correct inaccurate personal information.
- To delete your personal information.
- To opt out of the sale or sharing of your personal information and of targeted advertising.
- Not to be treated differently for exercising your privacy rights.
To make a request, email or call us using the details in the "Contact us" section below. We will need to verify your identity before we respond, usually by matching the information you give us with information we already have (for example, the email address or phone number you used for a reservation). You may use an authorized agent to make a request for you, and we may ask for proof that the agent is authorized. We will respond within the time required by applicable law. If we deny your request, you may appeal by replying to our response and explaining why you disagree.
We may keep some information where the law allows or requires it, for example records we must keep for tax or accounting purposes.
Additional information for California residents
In the past 12 months we have collected the following categories of personal information: identifiers (such as your name, email address, phone number and IP address); commercial information (such as reservations, orders and gift card purchases); internet or other electronic network activity (such as how you use the Site); approximate geolocation; and professional or employment-related information (if you apply for a job). We collect this information from the sources and for the purposes described above, and we disclose it to the categories of recipients described in "How we share your information." We keep it for the periods described in "How long we keep information."
We do not sell personal information for money. If you turn on marketing cookies, identifiers and internet activity may be shared with Google and Meta for cross-context behavioral advertising, and you can opt out at any time as described above. We do not knowingly sell or share the personal information of consumers under 16, and we do not use sensitive personal information for purposes that would require us to offer a right to limit its use.
How long we keep information
We keep personal information only as long as we need it for the purposes described in this policy, including to meet legal, tax and accounting requirements, resolve disputes and enforce our agreements. For example, we keep newsletter subscriptions until you unsubscribe, and we keep job applications as long as we need them to consider you for open positions and as required by employment law. When we no longer need information, we delete it or make it anonymous.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect personal information. The Site is served over an encrypted (HTTPS) connection, and card payments are processed by Toast rather than on our Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, please contact us right away.
Children's privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Links to other websites and services
The Site links to and embeds services run by others, such as Toast (ordering and gift cards), Google Maps, Vimeo, Facebook and Instagram. Their own privacy policies apply when you use them, and we are not responsible for their practices.
Visitors outside the United States
We operate in the United States, and the Site is intended for visitors in the United States. If you use the Site from another country, your information will be transferred to, stored and processed in the United States, where data protection laws may differ from those in your country.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If we make material changes, we may also let you know in other ways, such as a notice on the Site.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, please contact the location you visited:
BellaBrava Bexley
16722 Focus Loop
Land O' Lakes, FL 34638
Phone: (813) 489-4890
Email: Tina@BellaBrava.com
BellaBrava St. Petersburg
204 Beach Drive Northeast
St. Petersburg, FL 33701
Phone: (727) 895-5515
Email: Joe@BellaBrava.com
BellaBrava Tampa
1015 Gramercy Ln
Tampa, FL 33607
Phone: (813) 524-5226
Email: Ula@bellabrava.com